FAQ
Questions and answers
What is LoomWerk?
LoomWerk is the AI Agent Management Platform (AMP): run an AI company inside your company. Describe an operation in natural language and it writes the playbook, staffs AI roles, and runs the work on your server. Management sets the rules; AI staff work within them. Happy to walk through it with your own workflow; a short scoping call is the easiest start.
Why start with a pilot?
The pilot is how we earn the decision: a trial on your own hardware with full logs, and pilot clients get a direct say in the roadmap.
What does it cost?
Pricing is scoped per deployment; subscription and one-time models are planned. Write to us at hello@southmead.asia and we'll come back to you with current pilot terms.
Where does our data go?
Your data stays on your server. Cloud mode sends only the AI calls you configure; on-premises mode sends nothing. Keys are stored in an encrypted vault and appear masked on screen. We can walk your IT lead through the setup any time.
Do you train on our data?
LoomWerk does not train on client data. Your data stays on your server. Cloud mode sends only the AI calls you configure; on-premises mode sends nothing. Keys are stored in an encrypted vault and appear masked on screen. We can walk your IT lead through the setup any time.
How does the AI decide?
Behind it is QTT™, our proprietary algorithm leveraging MoE with confidence scoring to verify truth. When it isn't sure, it stops and asks a person instead of guessing, and the hard calls reach a person with the full history attached.
When do you launch?
Launch timing is Southmead's to announce, and pilot clients hear it first. The way in today is the pilot: one workflow on your own hardware, full logs, then your decision.
Does it work for our industry?
Built for the operation, not the industry. The same playbooks, gates and escalation paths run back-office work wherever a team can describe it. The pilot is the offer, and pilot clients get a direct say in the roadmap. One workflow, full logs, then your decision.
What if it makes mistakes?
We don't promise zero mistakes. Nobody honestly can. We promise every output is checked before it runs, unusual cases stop and escalate instead of running blind, and the hard calls reach a person with the full history attached.
What is Southmead's strategic vision?
Our strategic vision says it best: Shaping how businesses harness AI to compete & grow, with a current focus on Southeast Asia & Hong Kong. LoomWerk is how we get there: the AI Agent Management Platform (AMP). Run an AI company inside your company, with management setting the rules and the hard calls escalating to people with the full history attached.
Mission
Shaping how businesses harness AI to compete & grow, with a current focus on Southeast Asia & Hong Kong